How do I track my order?

Luxurious Softness: Woven from premium fibres that feel incredible against your skin, because you deserve comfort that lasts.
Effortless Versatility: Layer it under blazers for work or wear alone with jeans, so one sweater works for endless occasions.
Timeless Quality: Carefully constructed to maintain its shape and softness through countless wears, so you'll reach for it season after season.
Flattering Fit: The relaxed cut drapes beautifully and works with every body shape, while staying true to size for perfect comfort.

Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your order's whereabouts at any time.

How can I return my items?

We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our Return Policy page. Please send an e-mail to info@susandonna.com so we can assist you further.

Is satisfaction guaranteed?

Not in love? No problem! That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you!

How do I choose the right size?

Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you!

How do I get in touch with you?

Reach out anytime at info@susandonna.com . Real people, ready to help. Our customer care team is available Monday through Friday, 8:00 AM – 5:00 PM (EST) . We’re closed on weekends, but will get back to you as soon as possible on the next business day. We’re here to make your experience effortless — from your first click to your final delivery.